Loneliness is a profound public health crisis that acts as a silent epidemic across modern society, reshaping how we understand community and well-being. Far from being a mere emotional inconvenience or a fleeting state of mind, chronic isolation alters our biology and significantly damages physical health. Epidemiological research has linked chronic social isolation and weak social relationships to a substantially increased risk of poor health outcomes and premature mortality, with some studies suggesting an impact comparable to smoking up to 15 cigarettes a day.
This distress manifests distinctively across different generations, dismantling the long-held myth that isolation is exclusively a problem of old age. While older adults face deep isolation due to retirement, bereavement, and declining mobility, younger demographics are now reporting some of the highest rates of loneliness in history.
Driven by hyper-connected yet emotionally shallow digital environments, adolescents and young adults frequently navigate intense feelings of alienation despite constant online interaction. Meanwhile, middle-aged adults cope with a quiet strain of isolation brought on by the grueling demands of career building and caregiving. By examining how structural, digital, and social barriers intersect across different life stages, we can begin to understand the true depth of this modern affliction.
Bibi writes:
Anna’s thoughtful reflection reminds us that loneliness is not simply an individual experience but a growing social challenge that affects people of all ages. While statistics help us understand the scale of the problem, they do not always capture the subtle difference between being alone and feeling lonely. That distinction came to mind recently as I reflected on my own experiences and observations around Sydney.
Sydney and much of Australia’s east coast have experienced persistent rain over the past two weeks. When I finally caught a glimpse of sunshine, I put on my wet-weather gear and headed to Circular Quay. I was alone, but I wasn’t lonely. With my “street photographer” hat on, I enjoyed capturing candid moments that reflected the rich microcosm of Australian society.
As I wandered around, I found myself noticing quite a few people who appeared lonely. But were they alone, like me, or truly lonely? It made me reflect on how rarely we strike up conversations with strangers these days. At bus stops or on trains, many of us sit with our heads down, absorbed in the screens of our devices. Are there still safe spaces where people can simply sit down and have a yarn?
On Saturday 13 June, CFS will host a “Cha (茶), Chai or Coffee” meetup at Little Giant Roasters Café from 12 noon to 2 pm, coinciding with the final hour of our Loneliness Awareness Week Pop-up Stall. You are warmly invited to book a free ticket and/or pick up a “Petal-it-Forward” bouquet to reach out to someone who may be feeling lonely. Hope to see you there.
A brief search on loneliness reveals just how widespread and complex the issue has become in modern society.
In the article “Feeling Lonely? You’re Not Alone” by This Way Up (in Australia), loneliness is described as more than an emotional experience — prolonged loneliness has been linked to anxiety, depression, cardiovascular problems, cognitive decline, and even reduced life expectancy. The article also reminds us that humans are fundamentally wired for social connection, with one in four Australians reportedly experiencing loneliness each week.
The article “Loneliness and Social Isolation” by HelpGuide highlights an important distinction: being alone does not necessarily mean being lonely. Loneliness is a subjective feeling arising from a gap between the social connection we have and the connection we desire. The article also suggests practical ways to reduce loneliness, including volunteering (e.g. become a CFS member), joining community groups, attending local events, and strengthening existing acquaintances into meaningful friendships. One key message particularly stood out to me: quality of relationships matters far more than quantity.
Research published in “General Mental Health, Loneliness, and Life Satisfaction in the Context of COVID-19 Policies” found that in Holland, loneliness increased significantly during periods of social restrictions, particularly among younger people and those living alone. Encouragingly, the study also found that people demonstrated resilience as restrictions eased, and it recommended creating safe community spaces and group activities to foster social connection and belonging.
Similarly, the Australia, UNSW article “Loneliness: Unpacking the Silent Epidemic Damaging Our Health” explains that loneliness is not simply about the number of social contacts we have, but whether our social needs are being met. The article points to modern living patterns — such as smaller households, more people living alone, and fewer community gathering spaces — as contributing factors. Importantly, it highlights volunteering as a meaningful way to reduce loneliness while building purpose and connection.
Another UNSW article, “How Social Connection Keeps Your Brain Young: Study”, explores the protective effects of social connection on brain health. Maintaining friendships and meaningful conversations may help reduce stress, stimulate memory and language skills, and potentially lower the risk of dementia as we age.
Reading these articles reminded me that loneliness is not simply an individual issue — it is also a social and community issue. Perhaps something as simple as sharing a cup of tea, having a yarn, volunteering together, or offering a “Petal-it-Forward” bouquet can create small but meaningful moments of connection.
EXTRA
A New landmark report finds overseas-born Australians more likely to delay mental health support (published on 3 May 2026)
The research shows overseas-born Australians are more likely than those born in Australia to delay treatment for more than 10 years for both anxiety (57.6 per cent compared with 49.3 per cent) and mood disorders like depression (45.7 per cent compared with 37.3 per cent). Commonly reported barriers to help seeking include language barriers, low mental health literacy, negative stigma around mental health, difficulties navigating service systems and limited availability of culturally safe and responsive services.
Reflecting on past events
CFS’s monthly e-Newsletter has now entered its seventh year:
What began as a way to stay connected with members in the early days of the first COVID lockdown has grown into a consistent online publication, with 73 issues released to date and readers reaching across the globe. I remain deeply grateful to our founding Newsletter Team—Kim, for her book reviews; Anthony, for sharing the Recipe of the Month; and Carol, for her contributions to the Subscriber’s Corner. Their early efforts helped shape what the e-Newsletter has become today.
My friend of over 4 decades, Connie Ma has kindly offer to nominate CFS’ e-Newsletter for the 2026 Mental Health Matters Media and Arts Award. I created a survey to collect feedback from our e-Newsletter subscribers. Some of you would have received a personal invitation to complete the form because you have previously provided feedback. For that I am very grateful. For those who may like to fill in this survey, you are most welcome. If those of you residing in Sydney provide your email address, you will go into a draw of 2 thank you bouquets. The survey will close on 9th June to allow time to run some basic analysis. Click HERE to access the survey.
I was delighted to receive a giant ceremonial cheque from the Neutral Bay branch of the Commonwealth Bank of Australia on 29 May, after CFS was selected to receive a $500 community donation. During our conversation, Branch Manager Erminda shared how she had discovered CFS through our listing on the ACNC website. She told me she was inspired by our story of connecting with young people and helping them develop life skills, one bouquet at a time.
Before I left, she offered a simple but encouraging message: “Keep doing the good work. People will find you. I found you.” Her words were a timely reminder that community impact often grows quietly, through genuine connections and shared values.
Reflection on ‘Bonding Through Flowers’ for Tweens and Families held at the Gordon Library on Sat 2 May.
Reflections on “Bonding Through Flowers” workshop on 2nd May. I found myself doing what I often encourage others to do—pause, reflect, and learn. There were many positive comments, which I am deeply grateful for. At the same time, I intentionally sat with some of the more challenging feedback—not to dwell on it, but to understand what lessons it might teach me.
One comment made me smile: a tween suggested I should be “more funny” because my jokes were “kinda… bad.” 😜 (E.g. I bought along 11 big yogurt tubs as ‘re-imagined flower vases’. I joked that “I have eaten so much yogurt!’). I’ll admit, my initial reaction was a mix of amusement and self-consciousness! But upon reflection, I realised that this is part of engaging with this age group. Tweens often express themselves in playful, sometimes cheeky ways. Encouragingly, the same participant shared that she enjoyed spending time with her mum and sister—which, after all, was the heart of the workshop. This reaffirmed something important: while my facilitation style may not resonate with every age group in the same way, the core objective—creating space for families to connect—was achieved.
Another cluster of feedback centred on wanting “more flowers,” “more greenery,” or “bigger bouquets.” Rather than viewing these as complaints, I see them as a reminder of how expectations are shaped. In today’s visually driven world (thanks to social media), it is easy to imagine something more elaborate. Moving forward, I will continue to ensure that promotional materials clearly show what participants will be creating, so expectations are aligned with the experience offered.
I also noticed how participants’ backgrounds can shape their feedback. For example, someone with prior experience in structured floral arts may find a “creative freedom” approach unfamiliar or even confusing. Yet, this very freedom—“there is no right or wrong in creating art”—has consistently been one of the most appreciated aspects of Community Flower Studio workshops, particularly among young people. Continue reading HERE.
A big thank you to those who swung by our Pop-up Stall and chatted with our young members (Andrew and Henry). We sold 85% of our floral stock (bouquets and mini-arrangements) and handed out 20 Petal-it-Forward Rose Stems. The surplus was taken to Willoughby Uniting Church the next day to continue our ‘Petal-it-Forward’ campaign.
With winter approaching, beautiful Kales will be in season. Visit our ‘Loneliness Awareness Week’ pop-up stall on Sat 13 June. Same time (9 am – 1 pm) and same location (outside Little Giant Roasters Cafe, 525 Willoughby Rd, Willoughby, corner of French’s Rd)
Reflection on CFS’ New “Mindfulness Tote Bag Painting” Workshop
“The freedom of creation. A calm, peaceful environment. Understanding myself and others through sharing.”
These were the reflections from young participants (aged 14–17) after attending Dried Flowers in Shadow Box workshop.
At CFS, we often say there is no right or wrong in creating art: participants not only explored different forms of creativity, but also began to articulate their preferences, personality, and emotions through their designs. The “show and tell” segment turned out to be one of the most meaningful parts of the session. Hearing youth explain their choice of colours, textures, and layout revealed a deeper layer of self-awareness and connection with others. Interestingly, I started the workshop with nervousness: even after running a pilot, the “fear of the unknown” still existed. Were materials feel overwhelming, or limiting? Would folding the shadow box as a mindfulness exercise resonate with participants?
What I observed was encouraging – the process of creating became a form of gentle focus and self-regulation. The space felt calm and safe. A participant asked for feedback, unsure if her work met a certain standard of “beauty.” In a typical art setting, it might be tempting to step in and fix the design. Instead, I introduced the Elements of Design—talking about dominance (what draws the eye first), texture (how it enriches the feel), and space (allowing the eyes to move comfortably across the piece). I didn’t tell her what to do, I offered a framework. She immediately applied it, repositioning her focal flower with confidence.
This experience reminded me that while art is subjective, gentle guidance can be empowering rather than restrictive. At CFS, we aim to balance creative freedom with supportive structure. We equip participants with tools to make their own decisions. Another participant shared that she created two shadow boxes filled with pink flowers, even though she believed she wasn’t good at art. That moment opened up a meaningful conversation. I shared a quote that resonates with me: “You don’t have to be good at art for art to be good for you.” Her smile said it all.
Tracy, who initiated this workshop idea, reflected on how inspiring it was to see every design turn out so differently—each one carrying its own meaning and story. Looking back, this workshop reinforced something vital. Creative spaces like this are more than just “art activities.” They are gentle, non-clinical entry points for young people to explore identity, build confidence, and experience a sense of belonging—without pressure or judgment.
For me, I feel both relieved and grateful. Relieved that the workshop resonated. Grateful that CFS can continue to offer a space where young people can create, reflect, and connect. This is the kind of preventative, community-based mental wellbeing support we believe in. If you’re curious, come and experience it for yourself at our next workshop.
Dr Bibiana Chan, CF, and other CFS members in various professions are available to mentor young people, share their work experiences. In-person mentoring sessions will resume from Wed 4th Feb 2026. Topics covered: study skills, time management, goal setting, getting motivated, write a resume that stands out of the crowd, job interviewing skills and assertive communication, etc.
If would like to refer any young people (12 – 30 year) whom you recently started a ‘RUOK?’ conversation to our FREE Youth Mental Health Program, please contact Dr Bibi via email: communityflowerstudio@yahoo.com or call 0412-613-073. Check out KYDS (Free Youth Mental Counselling) for their services. EPIC (Empowering Parents In Crisis) is a community building peer support platform “For parents & carers of young people by parents & carers of young people“.
Loneliness Awareness Pop-up Stall on Sat 13th June
On Sat 13 June, CFS will host a pop-up stall at our usual location (outside Little Giant Roaster Café). If you are local to Willoughby/Chatswood, join Bibi and the pop-up stall team to get a Winter Kale stem to Petal-it-Forward. Grab a pot plant as a gift which gives twice. All net proceeds will fund our Youth Social Prescribing Program. Since the launch of our petal-it-forward in Nov 2021, CFS has handed out 626 bouquets/stems. We recently added a counter on our HOME page to share this achievement. Team CFS are very proud to ‘put a smile on someone’s face!’ y Find us at the corner of Willoughby Rd and French’s Rd (every 2nd Sat of the month).
Mother’s Day pop-up stall 2025
Together, let’s sow the seed of kindness and support our young people (future leaders of society) where so many parts of the world are experiencing man-made conflicts ( and wars). Here is a link to find out the health benefits of receiving (and giving) flowers .
Laughter Yoga Autumn Program
Join the last 2 classes of our 2026 Autumn Program on Tues 9 and 23 June. There will be a special afternoon tea to celebrate another 8 weeks of ‘Laughter and Health’. If you are curious about Laughter Yoga? Come and join us. Check out this video of our laughter buddies practising a Laughter Yoga Moon Dance.
The benefits are amazing for both mind and body—but no shortcuts! Daily practice of 10–15 mins for at least 10 days is the key. Attend at least one class and you’ll join our WhatsApp group, where we share check-ins, new laugh exercises, and updates from Dr Kataria’s Daily International Laughter Class (ILC).
Event of the Month for June: Cha(茶), Chai or Coffee
June 6 – 14 is ‘Loneliness Awareness Week‘! Join us for a social gathering to foster a sense of community and combat social isolation and loneliness! Come along for a chat, buy your own drink. Light refreshments provided.
🚆 Transport: Bus 120 is a loop service between Chatswood Train Station and QVB. Or Bus 115 between North Sydney and Chatswood Train Station. Get off at North Willoughby, Julian St (northbound) or French’s Rd. (southbound).
Special Feature:
Enjoy a cuppa at Little Giant Roasters Cafe.
Reflect on what is it like living in a world increasingly disconnected.
Connect with fellow CFS members and make new friends through open, heartfelt conversations.
Dried Flower Shadow Box Workshop will return in June!
Date: Sat 27 June, 2026.
Time: 1 – 3 pm
Venue: Chatswood Youth Centre.
Click HERE to get your tickets. Places are limited, register today!
Book Club Meeting
Date: Sat 18 July
Time: 1 – 3 pm
Venue: Chatswood Youth Centre.
All are welcome. Registrations via Humanitix will open soon. Watch this space!
We are currently seeking an Event Organiser to coordinate these monthly events, each hosted by a different member with prior experience in organizing similar activities. Bibi will soon circulate a Google Doc to create a roster for 2026. We warmly welcome your ideas and suggestions—feel free to email them to Bibi!
Podcast (in Cantonese) on Community Flower Studio’s program to promote ‘Social Connections’ to tackle loneliness.
By Dr Bibiana Chan
If you feel like supporting youth mental health, please consider making a tax-deductible donation to CFS. Your support will help young people learn life skills and find meaningful employment.
Michelle Benson published in LinkedIn an article entitled “𝗪𝗵𝘆 𝗱𝗶𝗱 𝘄𝗲 𝗮𝗹𝗹𝗼𝘄 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗻𝘁𝘀 𝘁𝗼 𝗻𝗮𝗺𝗲 𝗼𝘂𝗿 𝘀𝗲𝗰𝘁𝗼𝗿? “She is referring to the term “non-profit” which is a tax reference, that unfortunately grew legs and became a label.
Bibiana Chan responded, “Absolutely. Perhaps a better terminology is ‘For-Purpose’. The Community Flower Studio is a youth-focused charity with a mission to help youth learn life skills and find meaningful employment. Your generous donations are tax-deductible.”
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Download the Return & Earn App onto your phone and nominate ‘Petal-it-Forward’ as the charity campaign for your refund to go. An anonymous sponsor will match the amount donated, so your contribution will be doubled!
Good news!!!
As of 28/5/26, we raised $733.4 (less than $300 from our goal of $1K). A total of $733.4 donation was made by our anonymous sponsor to support our ‘PETAL-IT-FORWARD’ CAMPAIGN.
Your generous donations are much appreciated. The Community Flower Studio is a charity registered with the Australian Charities and Not-for-Profit Commission (ACNC). Donations of over $2 will receive tax deductions. Please kindly make a donation to the Community Flower Studio (CFS) by direct debit. Our NAB account details are as follows: BSB No.: 082-212, Acc No.: 729-933-729. Donation via PayPal is available HERE.
There are many ways to support CFS: become a member or contribute to the columns here. I’m always looking for a great recipe passed down from generation to generation. If you have a story to share, either write a short piece around 250 words or shoot us some photos. If there is a book or a movie you want to write a review, the CFS e-Newsletter will be happy to share with our e-Newsletter subscribers. Contact Bibi on communityflowerstudio@yahoo.com
If you would like to purchase a DIY Succulent Terrarium Kit for a loved one or a friend as a present, order online here ! This is also a ‘Succulents in Colour-Sand Glass’ DIY Kit which comes with a youth-approved instruction sheet and a QR code to the YouTube clip of previous workshops. Available here. You can also purchase a DIY Flower Kit from our online shop, click Flower Crown
Flower Crown DIY Kit
Flower of the Month
Birds of Paradise
By Bibi
Bird of Paradise (Strelitzia spp.)
The Bird of Paradise is a bold, architectural tropical plant best known for its dramatic crane-like flowers in vibrant orange and blue (Strelitzia reginae) or its large, lush foliage in the white-flowering species (Strelitzia nicolai). Native to South Africa, it is widely grown in warm climates for its sculptural form and long-lasting impact in gardens and floral design.
Care Instructions: Bird of Paradise thrives in bright light and performs best in full sun to partial shade. While it can survive indoors, it needs very strong light to flower well.
Water regularly during the growing season, allowing the top layer of soil to dry slightly between waterings. Reduce watering in cooler months. Use a well-draining potting mix rich in organic matter, and ensure the pot has good drainage to prevent root rot. Feed every 2–4 weeks during active growth with a balanced fertiliser to encourage flowering. Ideal temperatures are 18–30°C.
The colour contrast of the petals is amazing!
Personal Observation: I have kept a Bird of Paradise in a pot for many years in an east-facing corridor. It has remained healthy but has only produced one bloom. This limited flowering is likely due to insufficient direct sunlight, as the corridor provides bright light but not the sustained sun exposure the plant needs to flower freely. Despite this, the foliage has remained healthy and is regularly used in floral arrangements for its bold, tropical structure. Light is important in winter months when daylight is short.
The blooms look stunning in this tall arrangement.
Fun Facts: Each flower resembles a bird in flight emerging from a beak-like bract, which gives the plant its name. It is fascinating to watch the petals emerge out of the ‘beak’ one by one. In ideal conditions, mature plants can produce multiple blooms and become spectacular focal points in landscapes. In many hotels and public spaces, Bird of Paradise flowers are used in large, tall foyer arrangements due to their striking height, structure, and long vase life. The leaves naturally split in wind as a survival adaptation, allowing air to pass through without damaging the plant.
I found this YouTube clip which might have explained why my ‘Bird’ didn’t bloom for me. Check it out:
For a limited time only, ‘Pregnant Onion’ is available for sale at the CFS Flower Shop
Plant of the Month
Bear Paws
By Bibi
Bear Paw (Cotyledon tomentosa) is a charming, slow-growing succulent loved for its thick, fuzzy leaves tipped with tiny “claws” that resemble a bear’s paw. Native to South Africa, it thrives in warm, dry environments and is well suited to indoor pots or sunny outdoor gardens in frost-free climates.
The hairs stand up to trap moisture.
Care Instructions Bear Paws prefers bright, indirect light to full sun. Inadequate light will cause the plant to stretch and lose its compact, plush appearance. If grown indoors, a sunny windowsill (north or east-facing in Australia) is ideal. Water only when the soil is completely dry, as this succulent is highly sensitive to overwatering. During winter, watering should be reduced significantly as the plant enters a dormant phase.
In rare occasion, the plant bears flowers.
Use a well-draining cactus or succulent mix, ideally amended with sand or perlite to prevent root rot. A pot with drainage holes is essential. Temperatures between 18–26°C are ideal. Fertilising is minimal—once or twice during the growing season is sufficient. Propagation is usually done through leaf or stem cuttings, which should be allowed to callous before planting.
Fun Facts
The soft “fur” on its leaves is actually a protective adaptation that helps reduce water loss and shield against intense sunlight. The red or brown tips on the leaves resemble tiny claws, giving rise to its playful name. In spring and summer, mature plants may produce delicate bell-shaped flowers in shades of orange, apricot, or coral on tall stems, attracting pollinators like bees.
I was given this pot of Bear Paws. I think it needs a good drink.
Despite its cuddly appearance, the plant is mildly toxic to pets if ingested, so placement should be considered carefully. Each leaf stores water efficiently, allowing it to survive long dry periods, making it a symbol of resilience in the succulent world.
Almost time to report!
Learn some handy tips on caring for Bear Paws.
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Book Review by Wing C.
Here One Moment by Liane Moriarty
Here One Moment is another compelling page-turner. In this novel, Moriarty challenges belief in the supernatural power of fortune-telling—whether through palmistry or tarot cards—while weaving in statistical probability to suggest that some psychic predictions may simply be a matter of chance.
The story begins on a delayed flight from Tasmania to Sydney. Frustrated passengers—some missing concerts, others connecting flights—are startled when an elderly woman stands and begins announcing each passenger’s cause of death and age of death. Those given these unsolicited predictions are left unsettled, torn between dismissing her as delusional or fearing she might be right.
Over the next 500 pages, we follow the individuals, couples and families affected by this bizarre encounter at 30,000 feet. At one point, I was almost afraid to keep reading. I found myself genuinely frightened that the predictions might be fulfilled—a testament to Moriarty’s ability to blur the line between rational skepticism and emotional fear.
The novel subtly explores the idea of the self-fulfilling prophecy without explicitly naming it. Once a fearful idea is planted, it can begin to shape behaviour in unconscious ways. Moriarty seems to suggest that “professional psychics” may simply understand this deeply human tendency and use it to their advantage. In this sense, the story is less about supernatural power and more about the power of belief.
The tension builds steadily, culminating in three deaths that appear to fulfil the earlier predictions, leaving readers suspended between coincidence and destiny. I quietly enjoyed being able to anticipate some developments. However, the numerous subplots occasionally felt overwhelming. While the multiple perspectives add richness, they can also slow the pacing and create confusion.
Moriarty’s research into the diverse professions represented—from actuaries to psychologists—adds credibility, as do her thoughtful references to mental health themes such as OCD and grief.
Overall, this novel reflects the complexities of modern life and the fragile nature of human certainty. Perhaps the real question Moriarty leaves her readers with is not whether fate exists, but how we choose to respond to life’s unavoidable uncertainties.
If you ever wake in the middle of the night unable to fall back asleep, you might consider picking up Here One Moment—though be warned, it may have exactly the opposite effect.
Recipe of the Month
Aloo Ka Cheela by Alannah Byrne.
Potato pancakes are enjoyed across many cultures. In Ashkenazi cuisine, they are known as latkes, while in Korea, a similar version is called gamja-jeon. It is wonderful how such a simple dish can connect people around the world.
Aloo Ka Cheela, is a simple Indian potato pancake often served for breakfast or dinner. The recipe is highly adaptable — you can add vegetables like carrots, corn, or zucchini, along with your favourite spices. It also makes a great lunchbox snack.
Ingredients:
Cooking oil (virgin olive oil)
400 g of potatoes (3 medium)
1 large onion
2 Eggs
3 Tbsp of Maida/all-purpose flour
Chosen spice mix (2 ½ tsp of curry and red chilli powder, 1 tsp of tarragon leaves and a good dash of chilli flakes)
Salt to taste, ⅓ tsp of crushed black pepper
Prepare the potatoes: Peel and grate the potatoes, then soak in water briefly to remove excess starch. Drain well, squeeze out the water, pat dry, and place in a large bowl.
Prepare the batter: Whisk the eggs with pepper, spice mix, and flour until combined.
Combine: Dice the onion and add to the potatoes. Stir through the egg mixture and add salt last. Mix quickly to avoid the batter becoming soggy.
Fry: Heat oil over medium heat. Spoon small portions into a pan and cook for about 3 minutes on each side until golden brown. Drain on paper towel and enjoy on its own, with daal or curry, or with sour cream and sweet chilli sauce.
From the Desk of Bibi
When to Call emergency services?
By Dr Bibiana Chan
Over the past week, I found myself reflecting on two very different but connected situations I witnessed in the community.
In both incidents, a young person was in significant emotional or physical distress in a public space. In one situation, there was a family struggle that escalated into a very tensed situation. In another, a young woman appeared physically unwell and was initially refusing transport when paramedics arrived.
In both scenarios, I noticed how quickly uncertainty can unfold — not only for the person experiencing distress, but also for those trying to offer support appropriately.
These experiences reminded me of a frequently asked question:
When should we call emergency services during a mental health or emotional crisis — and when is it better to stay present and de-escalate?
This is no simple or straightforward answer – juggling between observing safety and avoid escalation! In Mental Health First Aid (MHFA) training developed by Prof Anthony Jorm and his wife, the guidelines suggest that our first responsibility is always safety — but safety is not always obvious in the moment.
Sometimes distress can look like:
shouting or emotional outbursts
leaving a home or space suddenly
refusal of help
confusion or agitation
or physical symptoms that are not obvious or difficult to interpret
In these situations, bystanders are often left weighing two fears at once:
the fear of “overreacting” and escalating the situation unnecessarily
and the fear of “underreacting” and missing a genuine emergency
Both concerns are valid. MHFA teaches us ALGEE – a short and memorable mnemonic to remind us of the 5 key actions of an Action Plan:
A – Approach the person, assess and assist with any crisis
L – Listen and communicate non-judgementally
G – Give support and information
E – Encourage the person to get appropriate professional help
E – Encourage other supports
A helpful way to think about it is:
Is there immediate danger to life, safety, or ability to care for oneself?
If the answer is yes or unclear, emergency services are appropriate. If the answer is no and the situation is stabilising, calm presence and space may be more helpful.
Why these situations are often complex
What is not always visible in the moment is the broader context:
language barriers
cultural differences in understanding mental health
fear of authority or systems
previous trauma or healthcare experiences
or fluctuating physical conditions that mimic emotional distress
This is why emergency responders often take a cautious approach — and why bystanders often feel uncertain about whether escalation was necessary. There is rarely a perfect answer in real time.
A personal reflection
These experiences have strengthened my belief that community mental health literacy matters deeply. If more people had access to simple frameworks for understanding distress, we might:
reduce panic in crisis moments
improve confidence in decision-making
and support earlier intervention before situations escalate
At Community Flower Studio, our work has always been about prevention — using creative, non-clinical, and culturally accessible approaches to wellbeing so that support happens earlier, not only at crisis point.
Wonderful to hear from you Bibi and thanks for the excellent review of the book (A Gut Mood Solution) I also enjoyed the richness of your newsletter. You are clearly a leader.
Greetings from Alannah Byrne (CFS’ latest recruit)
Hi Bibi – this is Alannah! I’m not sure if you remember me, but I completed the Floral Arrangement Made Easy workshop in February. I loved the experience, and enjoyed having the chance to try something creative in a welcoming environment. I was wondering if there are any opportunities to become more involved with the organisation, whether through volunteering or assisting with administration? Since starting uni, I’ve had fewer chances to volunteer, and would really value an opportunity to contribute to a meaningful cause like CFS. Please let me know if there are any opportunities available!
Alannah (right) and Jemma (left) are high school besties. Jemma invited Alannah along to the FAME workshop.
I’m Alannah, and I’m a new member with the CFS. I have just graduated high school, and am now adjusting to university life, which has been both exciting and, at times, isolating. After completing a beginners flower workshop with CFS, and witnessing the supportive community that Bibi has fostered, I felt that this might be an opportunity to meet new people, develop transferable skills and get involved in something purposeful. I’m very excited to begin this journey and contribute to the CFS community!
Bibi’s note: Alannah will be sharing her mum’s delicious Persian/Turkish recipes. Check out her first contribution: Aloo Ka Cheela in this issue.
Reflections of the Mindfulness Tote Bag Painting Workshop
By Karen Gebert
She facilitated an icebreaker game for the first time: would you rather be invisible or be able to read people’s mind?
Karen facilitating the ice-breaker game while Sarah sat on the sofa ready to do the ‘Cherry Blossoms’ demo.
For the workshop last Saturday, the overall workshop was very well structured, but I think that we could have maybe encouraged people more to add their own creative ideas to the tutorial by Sarah.
For the plants and others on the display table where participants could touch, smell and taste, I think we could have put them on the tables if there was more space.
The overall structure and creativity in the workshop was really interesting and the activity felt worthwhile as you got something practical out of it as well as creative.
I think the icebreaker wasn’t actually great, because many people would probably use their superpower for something negative, although it can be a good conversation starter. (However), it was good for people to connect and start conversations
Objects to inspire the grounding with 5 senses task.
Bibi’s notes:
Karen, you made an important observation about the imagined (rather than real) power to achieve something that could potentially have negative consequences.
I recently listened to a podcast featuring Canadian psychologist A/Prof. Leanne ten Brinke from UBC, whose research explores psychopathic traits and human behaviour. She mentioned that when people are able to comment anonymously online, some may display behaviours or traits that resemble those associated with psychopathy, such as reduced empathy or disinhibition.
I wonder whether our workshop participants knew they would never actually possess this “superpower,” so their imagination simply ran a little wild.
For the purpose of the ice-breaker game, though, it certainly succeeded in getting people talking, laughing, and connecting.
Karen painted a Pink Lily Bud – an object for the Grounding with 5 senses tasl.
COMMUNITY FLOWER STUDIO LOGO EXPLAINED
Community: CFS is a community to support young people facing mental health challenges.
Creative: CFS hosts events to unleash young people s creative talents.
Resource: CFS provides members with resources to enhance their wellbeing.
Support: CFS offers support to members to develop their potential.
Growth: CFS fosters a growth mindset which is helpful in dealing with challenges.
Recovery: CFS sees recovery as achievable and a journey to cherish.
